A seamless, easy and comfortable experience for my clients; that is what I wanted, and that is what I got from Susan. I need to put all of my energy and attention into what I do best, serving my clients. Now that I have Susan on board, she manages the behind the scenes functions so that I can. My website, technical issues, my blog and more. Much of the time the improvements she makes are not requested by me; she is just on it! She spent the time to understand me, my business and my needs and now takes care of them so that I spend my time doing what I love to do! I have had Susan on board now for more than 10 years, through 3 major business transformations and I can only hope that she will remain a part of my team through to the end. Dependable, knowledgeable beyond belief and available……every time. I cannot recommend her highly enough.